Overview
Consultant to support a global initiative aimed at enhancing internal processes for hiring payment technology services for fundraising operations across multiple country offices. The role involves coordination, stakeholder engagement, and adherence to timelines and budgetary constraints.
Key Responsibilities
- Coordinate Transaction Group activities, including organizing meetings, setting agendas, and providing summaries and action items.
- Develop and maintain internal procedures and standards.
- Coordinate and maintain knowledge management and internal communication efforts, including updating the internal webpage.
- Update policies, guidance, and procedures.
- Engage with stakeholders to solve issues, bottlenecks, and prioritize action items.
- Support and manage the pipeline of internal requests and the Priority List of Financial Service Providers/Payment Service Providers and Alternative Payment Methods and Banks.
- Deliver a Results Report assessing planned versus achieved outcomes of a sprint-based execution cycle.
- Propose, develop, and maintain a ‘live’ documentation monitoring the status of PSPs/APMs and inventory.
- Facilitate quarterly reporting from PSP/APMs inputs from COs and submission to DFAM.
- Monitor and track action items and Transaction Group deliverables.
- Develop and maintain an internal communication plan.
- Support and update strategy/narrative documentation.
- Coordinate activities related to internal procedures.
- Support the development of other specific deliverables related to communication, training, and more.
- Create and coordinate internal events.
Required Experience
- A minimum of ten (10) years of progressively responsible experience in senior project management roles, preferably in international, development contexts.
- Proven experience coordinating complex, multi-stakeholder and multi-regional initiatives, including senior-level stakeholders.
- Strong expertise in project coordination, planning, tracking, and delivery, including follow-up of pipelines, priorities, and action items.
- Demonstrated experience producing results-oriented management reports, including analysis, identification of bottlenecks, and actionable recommendations.
- Experience in process review, documentation, and updating internal procedures and standards.
- Excellent analytical, organizational, and problem-solving skills.
- Ability to work independently, manage competing priorities, and deliver outputs under tight timelines.
- Prior experience in similar project management assignments within UNICEF is considered a strong asset, particularly in global, cross-divisional or PFP/PSFR-related initiatives.
Qualifications
- Advanced university degree (Master’s level or equivalent) in Project Management, Business Administration, Public Administration, International Development, International Relations, Information Systems, or a closely related field.
- Alternatively, a first level university degree in a relevant field combined with (2) additional years of qualifying professional experience may be accepted in lieu of the advanced university degree.
