Overview
Manages and implements networking and telecommunications services, including designing, deploying, monitoring, operating, and documenting reliable services in line with Agency strategy and policies.
Key Responsibilities
- Manages and implements HQ/Field Infrastructure Networking and Telecommunications services.
- Implements and administers operational tasks for systems including LAN/WAN switches and routers, WAN bandwidth monitoring tools, satellite wide area network (SWAN) connectivity, converged data/voice/video IP connectivity, SD-WAN technologies, cloud networking, and Wi-Fi solutions.
- Provides first level infrastructure technical support.
- Provides input on projected and new telecom and network infrastructure hardware, software, and licenses capacity requirements.
- Introduces configuration changes with minimal disruption.
- Advises, contributes, and provides recommendations on Infrastructure hardware, software, and licenses systems and policies.
- Keeps abreast of latest telecommunication technology developments and Cloud services impacting telecommunication.
Required Experience
- At least Five years of progressively responsible and relevant professional experience in telecommunications network systems.
- Knowledge and experience in Cisco or Juniper (Switches, Routers and Wireless) systems including centralized monitoring and management in large scale, high availability environments.
- Knowledge and experience of large-scale LAN/WAN switching and routing implementation and operation.
- Knowledge of IoT and BYOD.
- Experience in installing and maintaining secure network communications (VPN), firewalls, intrusion detection/prevention systems and secure remote authentication solutions.
- Knowledge and experience with bandwidth management tools and techniques.
Qualifications
- A university degree from an accredited educational institution in telecommunications, computer or electrical engineering or other related discipline.
- Desirable Qualifications: CISCO Certified Network Associate (CCNA) certification or Juniper Networks certified associate (JNCIA) / or equivalent; CISCO Certified Network Professional (CCNP) certification; Technical Training in Microsoft Azure network engineer associate; Technical Training in Juniper Networks certified associate (JNCIA); Technical Training in CompTIA Network; Technical training in Very Small Aperture Terminal (VSAT), Private Automated Branch Exchange (PABX), Voice-Over-Internet Protocol (VOIP) Systems and Unified communication; Knowledge and experience of high availability, SLAs, change management as defined by Information Technology Infrastructure Library (ITIL) with emphasis on principals of Microsoft Operations Framework (MOF); ITIL training or certification; Knowledge of UNRWA’s operations and computer facilities environment.
