Overview
The MEAL Team Leader will coordinate and oversee the implementation of Monitoring, Evaluation, Accountability and Learning (MEAL) systems across all projects in field offices, ensuring high-quality data and effective accountability mechanisms.
Key Responsibilities
- Support the rollout and contextualization of organizational MEAL frameworks, tools, and guidelines.
- Ensure consistent application of indicators, tools, and reporting templates.
- Review and provide technical feedback on data collection tools.
- Ensure adherence to MEAL SOPs and minimum standards at field level.
- Flag gaps in MEAL systems and provide recommendations for improvement.
- Coordinate and oversee routine monitoring activities.
- Supervise MEAL staff to ensure timely and accurate data collection and submission.
- Conduct data cleaning, validation, and basic analysis.
- Maintain area-level databases and tracking tools.
- Conduct routine data quality checks and follow up on corrective actions.
- Support the implementation of baseline, midline, and endline assessments.
- Assist in planning logistics, training enumerators, and supervising data collection.
- Contribute to preliminary data analysis and draft findings.
- Facilitate area-level reflection and learning sessions.
- Document key lessons learned and field insights.
- Oversee the day-to-day management of Feedback and Complaints Mechanisms (FCMs).
- Ensure feedback is properly recorded, tracked, and responded to.
- Monitor functionality of CFM channels and escalate sensitive issues.
- Support community engagement activities.
- Compile and share regular feedback analysis summaries.
- Provide day-to-day technical support to partner MEAL staff.
- Review partner data and reports for accuracy, completeness, and consistency.
- Support partners to comply with donor and organizational MEAL requirements.
- Coordinate joint monitoring activities and assessments with partners.
- Identify partner capacity gaps and escalate for capacity-building plans.
- Compile and validate area-level data inputs for donor reports.
- Ensure proper filing and documentation of MEAL tools, datasets, and reports.
- Support preparation for audits, donor visits, and evaluations.
- Develop simple dashboards or summaries to support area-level decision-making.
- Represent the organization in area-level MEAL/Information Management coordination forums.
- Coordinate closely with program teams, operations, and partners.
- Share relevant updates, challenges, and risks with the Area Manager & MEAL Manager.
- Line-manage area-based MEAL staff.
- Support onboarding and on-the-job coaching of MEAL staff and enumerators.
- Ensure efficient planning and deployment of MEAL resources.
- Promote adherence to data quality, accountability, and ethical standards within the team.
- Perform other relevant tasks as assigned by the supervisor.
Required Experience
- Minimum of 5 years of progressive experience in MEAL, preferably in humanitarian or refugee settings.
- Demonstrated experience managing MEAL systems in multi-sector programs (e.g., protection, cash, education).
- Experience working with international NGOs and managing partner relationships.
- Experience with digital data collection tools (Kobo, ODK, CommCare).
- Experience conducting DQAs, evaluations, and assessments.
- Ability to manage teams and work in complex, high-pressure environments.
Qualifications
- Bachelor’s Degree in Statistics, Economics, Social Sciences, Data Science, Development Studies, or related field.
- Postgraduate qualification in Monitoring & Evaluation, Data Science, or related field (desirable).
