Overview
The Integration and Housing Caseworker works alongside clients to build stability, self-sufficiency, and long-term community integration, including initial and extended resettlement and integration services, and extended housing support.
Key Responsibilities
- Develop individualized service plans in collaboration with clients, focusing on integration, self-sufficiency, and housing stability.
- Deliver orientations and conduct home visits to support client goals.
- Assist clients with applications for public benefits, school enrollment, Social Security, and other services that promote stability.
- Provide coaching to build client skills, confidence, and knowledge needed to navigate U.S. systems independently.
- Support resettlement activities as needed, including reception and placement of new arrivals.
- Screen clients for housing eligibility, verify documentation, and conduct secondary case reviews to ensure compliance.
- Provide rental, utility, and/or security deposit assistance in line with program guidelines, ensuring timely landlord/vendor payments.
- Develop housing stabilization plans with enrolled households, including budgeting, goal setting, and tenant education.
- Conduct outreach to landlords, property managers, and vendors to expand access to affordable housing; assist with lease signings, renewals, and tenant rights education.
- Coordinate housing set-ups, utility connections, safety inspections, and procurement of furnishings and supplies.
- Support clients in crisis situations, including eviction prevention and mediation with landlords.
- Facilitate referrals to employment, public benefits, and other stabilization supports as part of a bundled service approach.
- Maintain timely, accurate case documentation in Efforts to Outcomes (ETO), Geneva, and other required systems.
- Track and reconcile financial assistance disbursements, ensuring compliance with donor and program requirements.
- Participate in statewide outreach to underserved regions, including the Pikes Peak Region and Northern Colorado, to expand access to RHSP resources.
- Collaborate with colleagues, community partners, and other resettlement agencies to ensure clients have access to holistic services.
- Attend trainings, team meetings, and state/local partner convenings as required.
- Other related duties as assigned, including but not limited to front desk support, assistance with other direct service teams or tasks, etc.
Required Experience
- Relevant professional experience in the human services field required; minimum of 2 years strongly preferred.
- Experience with case management, housing navigation, or social services delivery.
- Experience with immigrant and refugee populations preferred; lived experience valued.
- Knowledge of housing systems, landlord/tenant rights, and public benefits preferred.
Qualifications
• Undergraduate degree or equivalent experience.
