Overview
Support the planning, coordination, documentation, analysis, and reporting for the CDI FFPO Project to ensure disciplined project execution and timely delivery of outputs.
Key Responsibilities
- Maintain the integrated project plan, milestones, dependencies, and trackers.
- Prepare project documentation, including briefs, work packages, and stage-gate materials.
- Coordinate project meetings and follow up on actions.
- Assist in preparing progress updates and management briefings.
- Document and analyse current and future business processes and organizational requirements.
- Support the mapping of existing roles to the future structure.
- Assist in the preparation and consolidation of job descriptions and role profiles.
- Support the implementation of a change management plan.
- Assist in conducting people and business impact assessments.
- Support the development and facilitation of training and communications.
- Maintain project RAID registers and document repositories.
- Prepare dashboards, status reports, and presentations.
- Track progress against milestones and support escalation of risks.
- Support administration of JIRA project boards and maintain the Confluence knowledge base.
- Support the use of project management tools including JIRA, Microsoft Planner, SharePoint, and Teams.
- Develop, maintain, and quality-check project trackers and reporting templates.
- Perform other related duties as assigned.
Required Experience
- A minimum of two (2) years of progressively responsible experience in business analysis, project management support, organizational change, process analysis, or a related field.
- Experience in preparing project documentation, plans, reports, dashboards, RAID logs, and governance material.
- Experience in requirements gathering, process mapping, analysis, and documentation.
- Strong proficiency in Microsoft Office applications, especially Excel (advanced: pivot tables, data modelling, structured datasets), PowerPoint, and Word.
- Experience with process mapping tools such as Microsoft Visio or Lucidchart.
- Demonstrated proficiency in JIRA and Confluence: administering project boards, managing epics/stories/tasks, configuring workflows and dashboards, and maintaining structured knowledge bases.
- Experience working across multiple stakeholder groups and supporting change or transformation initiatives in a structured project environment.
- Desirable: Experience supporting HR, organizational design, workforce planning, or restructuring initiatives.
- Desirable: Experience with project collaboration tools such as Microsoft Planner, SharePoint, Teams, or similar platforms; familiarity with Agile, Scrum, or PRINCE2 methodologies.
- Desirable: Experience in an international, public sector, or multilateral environment, or in aviation-related programmes.
- Desirable: Experience coordinating with HR or human capital management functions in a project setting.
Qualifications
- An advanced university degree (Master’s degree or equivalent) in business administration, project management, public administration, business analytics, management information systems, human resources management, or a related field is required.
- A first-level university degree in the above fields, in combination with two additional years of qualifying professional experience, may be accepted in lieu of the advanced university degree.
- Desirable: Project management certification such as PRINCE2, PMP, Agile, or Scrum.
- Desirable: Training or certification in business analysis (e.g., CBAP), process improvement, or change management.
