Overview
The Volunteer Support Administrator will be the first point of contact for volunteer enquiries, providing high-quality assistance and managing volunteer applications and queries efficiently to ensure volunteers feel informed, supported, and valued.
Key Responsibilities
- Manage volunteer applications and queries efficiently.
- Ensure responses are timely, accurate and aligned with organisational standards.
- Maintain clear and consistent records.
- Follow up on actions.
- Help create a smooth, positive experience for volunteers.
Required Experience
- Excellent administrative skills, including attention to detail and effective prioritisation of competing tasks.
- Ability to deal in a tactful and professional manner with confidential information and sensitive situations.
- Good written and communication skills.
- Works well with others.
