Associate Ombuds Programs Officer

Overview

The Associate Ombuds Programs Officer will contribute to the informal conflict resolution function through case data management and analysis, and assist in implementing the Office's communication plan.

Key Responsibilities

• Lead OOMP's data management and analysis, generating statistical insights.
• Maintain the Office's database and case management system.
• Contribute to the development and implementation of OOMP's communications plan.
• Create and design data visualization for presentation materials.
• Support hybrid outreach and awareness raising activities.
• Develop materials for outreach and awareness raising activities.
• Conduct research as assigned.
• Lead OOMP's knowledge management activities.
• Support overall administration of the Office.
• Contribute to ad hoc projects to enhance OOMP's services.
• Represent OOMP in organizational initiatives as requested.

Required Experience

At least 5 years of relevant professional experience in data management and analysis and marketing and communication; related experience in international agencies will be an advantage. Experience in database management, handling data and producing interactive data dashboards. Experience supporting the development of communication strategies based on data trends and insights. Experience producing awareness raising materials. Experience handling confidential and sensitive information.

Qualifications

Bachelor's degree in social sciences, communications, management, marketing, statistics, information technology, or any related fields; preferably with advanced training.

Other Details