Overview
Provide efficient and reliable support services as Support Services Manager, ensuring seamless delivery of logistics, administration, finance, HR, and procurement functions to enable safe, compliant, and effective mine action and humanitarian operations in challenging environments.
Key Responsibilities
- Monitor and supervise teams and all aspects of operations (Finance, HR, Procurement, HSSE, ICT and Administration).
- Provide technical inputs and operational advice on innovative approaches to project financing.
- Collaborate with colleagues to identify the need, determine cost and plan Programme support services.
- Assist the Programme Head of Project Unit in setting goals, targets and performance standards for projects.
- Participate in UN forum discussions to support UNOPS position, interests and priorities.
- Ensure that diversity, equity and inclusion (DEI), gender equality and social inclusion (GESI), and PSEAH commitments are integrated into Programme strategies.
- Foster a respectful workplace culture and zero tolerance for discrimination, abuse of authority, harassment, sexual harassment and sexual exploitation and abuse.
- Provide assistance and support to programme and project budget preparation, revisions and work planning.
- Provide input into project engagement and acceptance documents including assisting with contract negotiations.
- Monitor project financial projections, escalate critical issues to the Programme Head of Project Unit and/or other stakeholders for action.
- Manage South Sudan Programme procurement and Grant Issuance processes.
- Review contractual arrangements and legal commitments/risks for appropriate action.
- Manage finance activities and ensure compliance with the UNOPS/Financial Rules & Regulations and Finance procedures.
- Act as a focal point for any internal/external audit exercise.
- Support the development and implementation of the recruitment plan of the Programme.
- Manage human resource services/processes including recruitment, salary administration and compensation, performance review, training and development.
- Manage the timely and efficient delivery of all administrative services, (e.g. centralized project admin, premises and asset management, organizational and personnel security, travel and IT).
- Maintenance of a secure, reliable infrastructure environment for ICT and adequate planning for disasters and recoveries.
- Manage the acquisition, maintenance, inventory, recording, verification and protection of project and administrative facilities/assets.
- Identify opportunities for leveraging the use of IT to enhance business operations and efficiency.
- Contribute to introducing best practice approaches in the Programme Support Services.
- Share of best practices and lessons learned for corporate development planning and knowledge building.
Required Experience
- Relevant experience is experience working in managerial leadership of personnel and operational systems across at least 2 of the following functions: procurement, finance, logistics/asset management, HR, or related areas.
- Recent 3 years of experience in managing staff and operational systems is required.
- Willingness to work in hardship duty stations and to travel to postcrisis locations is required.
- Experience in UN system organizations, preferably in a country/ field office context in the Global South,is desirable.
- Experience dealing with UN regulations, rules ,and policies in the areas of contracting, procurement ,and human resources is desirable.
- Experience integrating DEI, GESI, and PSEAH/safeguarding standards into human resource management, procurement, or implementing partner oversight is desirable.
Qualifications
- Advanced university degree (Master’s degree or equivalent) with 5 years of relevant experience; or
- First Level university degree (Bachelor’s degree or equivalent) with 7 years of relevant experience
