Overview
The Program Analyst will conduct data analysis and support case management within the Anti-Harassment and Anti-Discrimination Unit (AHAD). The role aims to foster a values-based workplace culture and help staff uphold ethical standards.
Key Responsibilities
- Perform statistical and qualitative analysis and compilation of data by retrieving information from the Case Management System (CMS) for reports and queries.
- Create customized reports including visual charts, graphs, and analytical data.
- Conduct confidentiality-sensitive analysis of discrimination-claim data to identify trends and potential systemic issues.
- Serve as back up to receive requests for consultations and/or allegations of harassment, sexual harassment, exploitation and abuse or discrimination.
- Administer the CMS by inputting, maintaining, and updating information for cases received.
- Prepare written summaries of consultations.
- Assist in adapting, updating and distributing outreach and information material.
Required Experience
- Minimum of 2 years of relevant experience.
- Experience reviewing and analyzing HR/workforce and case data to support the assessment of claims of individual and systemic discrimination is desirable.
- Advanced experience using CMS for case tracking and analysis.
Qualifications
- Bachelor’s degree, Paralegal certificate, or equivalent combination of education and experience.
- Degree in statistics, econometrics or data science (or equivalent experience) is an advantage.
