Overview
The Deputy Shop Manager role involves motivating teams, creating a safe and energised work environment, and being accountable for the business. The role is empowered, varied, and busy, offering the opportunity to work with others and delegate tasks to volunteers.
Key Responsibilities
- - Support development and maintenance of successful, inclusive and diverse team.
- - Support effective retail processes and strong merchandising.
- - Work collaboratively with the Shop Manager.
- - Build positive relationships with other colleagues.
- - Provide excellent customer service.
- - Engage with local community and other civil society organisations.
- - Demonstrate resilience to everyday pressures.
- - Manage conflicting demands.
- - Interpret basic financial reports.
- - Monitor budgets.
- - Maintain shops administrative systems.
Required Experience
Some commercial awareness.