Overview
This role combines Legacy marketing and administration, offering an opportunity to develop skills in both areas. It supports the growth of a key income stream for MSF UK.
Key Responsibilities
- Support on Legacy marketing activity.
- Ensure effective and organised Legacy administration.
- Communicate with supporters interested in leaving gifts in wills or executors of estates.
- Assist in the delivery of marketing campaigns to recruit new legacy supporters.
- Support on campaign reporting and analysis.
- Contribute to an excellent ongoing experience for those who have already committed to leaving a gift in their will.
Required Experience
- Significant experience working in an office environment with strong administration and time management skills.
- Proven ability to maintain accuracy, combined with meticulous attention to detail.
- Experience in relationship management and liaising with wider teams/external suppliers.
- Some experience of dealing with confidential and sensitive conversations with customers, donors, stakeholders is desirable.
- Experience in Fundraising or Marketing is desirable.
- Experience of Microsoft Dynamics or other CRM databases is desirable.
- Some experience of Legacies and/or First Class CRM is desirable.
- Experience of working for an International Development / Humanitarian Charity or Organisation is desirable.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.
