Overview
The World Bank Library seeks a Research & Reference Librarian to provide research and reference services to support the business. The role involves delivering innovative and scalable solutions to Bank Group staff and supporting the Library front desk.
Key Responsibilities
- Perform in-depth research services covering development sectors and investment industries.
- Focus on AI for Research.
- Deliver high quality reference and document delivery service.
- Perform Systematic Literature Reviews.
- Contribute to peer-to-peer learning, collaboration, and knowledge sharing.
- Conduct research and deliver responses to Library clients within specified Service Level Agreements.
- Work at the Library front desk, answering Ready Reference questions and providing document delivery services.
- Use knowledge of Open Access or academic search engines resources.
- Use the Library Case Management System to receive, create cases and respond to clients.
- Create and publish topical research guides.
- Assist staff by delivering research and reports, and help evaluate and validate information, especially data or information generated by AI.
- Provide regular reports and statistical analysis to the Research Team Lead.
- Work effectively as a team member, supporting library services.
- Perform big data analytics and draw client and business insights from Research services.
- Respond to company and financial market data-related questions using tools such as Capital IQ.
- Contribute to and apply WBG’s body of knowledge.
- Work independently with teams across ITS and within ITSDO.
- Provide expert professional advice on library and information management.
- Collaborate with external partners.
- Test/pilot library-related products and provide feedback.
- Present and train others in library services and resources, when required.
- Demonstrate the ability to work in, and with, a diverse global workforce.
- Mentor, motivate and provide direction, guidance, and training to junior team members.
- Participate in day-to-day development and maintenance of information resources and services.
- Contribute to the formulation and implementation of Library policies, standards, guidelines, and procedures.
Required Experience
- Bachelor’s or Master’s degree with 2 years of experience or equivalent combination of education and experience (for example, in the IT field: Bachelor’s Degree with a minimum of 1 year of related work experience).
- Knowledge and proficiency of Research tools such as EBSCOhost, Scopus, ProQuest, EMIS Intelligence, Factiva, Fitch, and other relevant development and investment databases.
- Solid Library client service orientation as an experienced Research & Reference Librarian.
- Proven knowledge and understanding of information management and library processes.
- Proficiency in using Integrated Library Systems (ILS) such as Primo/Alma (Ex-Libris).
- Knowledge of Springshare use.
- Knowledge of Microsoft Office Suite, particularly Excel and PowerPoint.
- Knowledge of expert Web searching.
- Experience using a Case Management System to respond to library requests.
- Proven ability to work under pressure, responding to multiple requests simultaneously, balancing immediate client needs with overall service requirements while also managing partnerships.
- High degree of tact, judgment, initiative, resourcefulness, and motivation.
- Well-developed information evaluation skills.
- Acquaintance with Open Access, Open Data, and Open Science.
- Excellent written and oral communication skills.
- Ability to work in, and with, a diverse large virtual widely dispersed global workforce.
- Curiosity with emerging technologies and a willingness for AI experiential learning.
- Experience using library databases such as SSRN, JSTOR, PubMed, EconLit, etc., and bibliometrics tools such as Web of Science.
- Experience using research tools such as Google Scholar, ResearchGate, Kopernio, Lazy Scholar, Lean Library, etc.
- Familiarity with ILL (Inter Library Loan) platforms such as OCLC, Docline, Reprints Desk and other tools for fulfilling client information requests.
- Knowledge of, or familiarity with, copyright, intellectual property and other library compliance matters including ethical use of information.
- Experience performing data analysis and visualizations for internal decision making.
- Experience using communication and meeting tools such as Webex and Microsoft Teams, Viva Engage.
Qualifications
• Bachelor’s or Master’s degree with 2 years of experience or equivalent combination of education and experience (for example, in the IT field: Bachelor’s Degree with a minimum of 1 year of related work experience).
