Overview
The Human Resources Assistant reports to the Service Line Manager/Unit Supervisor and is responsible for administering staff members' entitlements and benefits, processing payroll, and managing HR-related business processes.
Key Responsibilities
- Prepare staff members' entitlements including claims, danger pay, daily subsistence allowance, mission subsistence allowance for Government Provided Personnel and Individual Uniformed Personnel, volunteer living allowance and any other allowances for payments.
- Accurately process entitlements, benefits and payroll for international and national civilian staff and non-staff, as well as claims for official travel and expense reimbursements.
- Assist in managing business processes related to payroll, leave entitlements, contract extensions, other entitlements, separations and final payments.
- Implement processes related to on-boarding, travel arrangements, payment of settling-in grants, check-in, check-out and separation activities.
- Monitor and evaluate the effectiveness of related guidelines, staff rules, HR rules and regulations, practice and procedures.
- Process and administer end to end entitlements and benefits of International staff members.
- Provide guidance and advice on Benefits and Entitlements, Staff Rules and Regulations and HR guidelines.
- Review requests for entitlements and claims.
- Handle non-routine and complex cases.
- Assist with the administration and certification on the processing of benefits and entitlements processes.
- Engage in comprehensive HR strategy including benefits and entitlements management.
- Review and revise HR policy guidelines relating to Benefits and entitlements.
- Perform HR Administration of Benefits and Entitlements in UMOJA.
- Assist in the review and processing of data pertaining to conditions of service.
- Resolve queries escalated in iNeed in UMOJA.
Required Experience
A minimum of seven (7) years of experience in human resources management, administrative services or related area is required. Experience in administration of a broad range of entitlements and benefits using large-scale Human Resources Systems Applications and Products (SAP or PeopleSoft) or Enterprise Resource Planning (ERP) software for is required. Experience in application of United Nations or similar international organization's Staff Rules and Regulations in an operational environment is required. Experience in a shared service center providng multi-country support is desirable.
Qualifications
High school diploma or equivalent is required. Additional qualification or certification in human resources is desirable.
