Overview
Develop and lead the consolidation and modernization of ITC’s Export Quality Management (EQM) offer while delivering the quality component in trade-related technical assistance programmes.
Key Responsibilities
- Takes the lead to develop, implement and evaluate assigned programmes/projects, and designs the export quality component of technical assistance projects and programmes.
- Ensures implementation of gender mainstreaming guidelines.
- Directs research and programme evaluation on EQM and presents information gathered from diverse sources.
- Coordinates policy development; reviews the assessments of issues and trends, preparation of evaluations or research activities and studies.
- Undertakes survey initiatives; guides design of data collection instruments; reviews, analyzes and interprets responses, identifies problems/issues and prepares conclusions.
- Supervises preparation of various written outputs, e.g. background papers, analysis, substantial sections of reports and studies, inputs to publications, etc.
- Manages outreach activities; designs and conducts training workshops, seminars, etc., makes presentations on assigned topics/activities.
- Leads field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc.
- Manages and expands ITC's network of intermediary organizations specialized in export quality and standards, international quality experts and ITC's certified network of trainers and counsellors (Quality Champions) in export quality.
- Coordinates activities related to budget and funding (programme/project preparation and submissions, progress reports, financial statements, etc.).
- Serves as an effective spokesperson and establishes collaboration and partnerships with key officials at all levels inside and outside the organization.
- Ensures effective utilization, supervision and development of staff; Guides, evaluates and mentors staff.
- Leads team members efforts to collect and analyze data and provides insight to identify trends or patterns for data-driven planning, decision-making, presentation and reporting.
Required Experience
- A minimum of ten years (12 years with a first level university degree) of experience in project or programme management, administration or related area is required.
- Experience in at least two of the following areas: standards, quality management, metrology, conformity assessment (testing, certification, and inspection) is required.
- Experience working in or with developing countries or economies in transition on standards/quality management is required.
- Experience in export related quality management is required.
- Experience of leading the implementation of quality/food safety systems at enterprise level is required.
- Experience in data analytics or related area is desirable.
Qualifications
- Advanced university degree (Master’s degree or equivalent) in business administration, management, economics or a related field such as science, engineering, technology.
- A first-level university degree in the above subjects in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.
- Successful completion of either/or degree and non-degree programs in data analytics, business analytics or data science programs is desirable.
