Overview
Provide strategic, administrative, organizational, and operational support to the Operations Director and the Operations Department. This role ensures fluid coordination processes, tracking of operational priorities, efficient information flow, and the smooth functioning of operational activities.
Key Responsibilities
- Provide direct support in managing strategic priorities and following up on decisions.
- Anticipate operational priorities to assist the OD in decision-making processes.
- Prepare talking points, briefing notes, presentations, and operational summaries.
- Manage the OD’s complex schedule.
- Handle sensitive and confidential files.
- Organize departmental meetings and major events.
- Coordinate weekly updates, briefings, and debriefings.
- Ensure seamless planning of team activities and departmental calendars.
- Facilitate coordination with support departments.
- Draft, format, and process official correspondence and operational documentation.
- Ensure the filing, archiving, and accessibility of documents.
- Coordinate the distribution of SitReps and other key operational updates.
- Support the translation of administrative and operational documents.
- Maintain up-to-date contact lists and emergency communication trees.
- Monitor ongoing files and ensure strict adherence to agreed deadlines.
- Actively participate in tracking the implementation of Plan of Action (POA) decisions.
- Consolidate departmental reports.
- Regularly update management tools and monitoring matrices.
- Provide administrative and organizational support during crisis management.
- Ensure the rapid flow of critical information during emergency situations.
- Support the organization of field visits and operational deployments.
Required Experience
- Relevant professional experience in a humanitarian or international environment.
- Experience in administrative, support, or operational management.
- Prior experience within the MSF movement is a significant asset.
- Experience in field is an advantage.
Qualifications
Bachelor’s degree (or equivalent) in International Relations, Administration, Medical Sciences, Public Health, or any other related field. A Master’s degree in one of these fields would be considered an asset.
