Overview
The Microsoft Cloud & Endpoint Administrator is responsible for the administration, maintenance, and continuous improvement of DRC’s Microsoft cloud services and endpoint management platform, ensuring secure, reliable, and scalable IT services.
Key Responsibilities
- Administer and maintain Microsoft Intune, Autopilot, Microsoft Entra ID (Azure AD), and Microsoft 365 services.
- Manage endpoint lifecycle processes, including provisioning, configuration, deployment, and retirement of devices.
- Monitor and improve endpoint compliance, security baselines, and device health.
- Support identity and access management processes, including Conditional Access and device-based security controls.
- Troubleshoot and resolve complex cloud and endpoint-related incidents and problems.
- Develop and maintain automation scripts using PowerShell to improve operational efficiency.
- Collaborate with cybersecurity teams to implement security best practices and compliance requirements.
- Maintain technical documentation, standards, and operational procedures.
- Participate in projects related to Microsoft cloud services, endpoint modernization, and digital workplace improvements.
Required Experience
Proven experience administering Microsoft Intune and Windows endpoints in an enterprise environment. Strong knowledge of Microsoft Entra ID (Azure AD), Microsoft 365, and endpoint security. Experience with Windows Autopilot, device compliance policies, configuration profiles, and application deployment. Experience with PowerShell scripting and automation. Strong troubleshooting skills and experience working within an IT Service Management environment.
Qualifications
Relevant Microsoft certifications such as MD-102, MS-102, SC-300, or equivalent
