Overview
Support global or regional programmes by ensuring information management systems are fit for purpose, respond to operational needs, and have high adoption rates.
Key Responsibilities
- Carry out business process modelling and analyse direct assistance workflows.
- Evaluate information management requirements and document functional specifications.
- Contribute to the development and update of SOPs, guidelines, policies, and capacity-building materials.
- Apply IOM’s Data Protection Principles, Data Governance Policy, and other relevant ethical and operational guidelines.
- Provide technical guidance and support to Regional and Country Offices in information management.
- Support the expansion of the use of MiMOSA and IMAP.
- Contribute to the development and delivery of trainings.
- Develop data reports and data output functionality.
- Contribute to the development of ad hoc data collection solutions.
- Contribute to quality control and standardisation efforts for data.
- Provide technical inputs for the development of partnerships with private sector entities.
- Contribute to the development of regular information and knowledge products on migrant assistance.
- Recommend and implement technical solutions related to data collection, analysis, and visualization.
- Undertake travel duties as required.
- Perform other duties as may be assigned.
Required Experience
- Two years of relevant professional experience with a Master's degree; or four years of relevant professional experience with a Bachelor's degree.
- Experience in the field of migrant assistance, particularly Assisted Voluntary Return and Reintegration (AVRR) and protection.
- Proven ability or experience to deliver technical trainings.
- Experience with statistical analysis tools.
- Experience in case management/customer relationship management systems is desirable.
- Experience in the use of SalesForce is desirable.
Qualifications
Master’s degree in Political Science, Economics, Public Health, Migration Studies, Computer Science, or a related field from an accredited academic institution; or, Bachelor’s degree in the above fields.
