Overview
The PSS Officer is responsible for implementing psychosocial support activities, including structured group sessions, individual counseling, and awareness sessions, ensuring safe and responsive service delivery through assessments, referrals, and coordination.
Key Responsibilities
- Plan, prepare, and deliver structured group PSS sessions and one-off sessions.
- Provide individual counseling for adults referred for additional psychosocial support.
- Prepare daily plans and materials in advance of sessions.
- Conduct outreach to identify and engage participants and raise awareness on PSS services.
- Conduct PSS awareness sessions on identifying distress and accessing services.
- Assess participants’ psychosocial needs and develop support plans.
- Refer clients to specialized services or relevant institutions.
- Provide regular follow-up to participants.
- Contribute to reporting, program and proposal development.
- Attend supervision, coaching, and group meetings.
- Participate in trainings and meetings.
- Support mapping of service networks for referrals.
- Upload PSS activities in DRC trackers/IM systems weekly.
- Support data collection for PSS assessments.
- Ensure activities are implemented in line with DRC SOPs, protection principles, and confidentiality standards.
- Perform other duties as required.
Required Experience
- 2 years of working experience with INGOs/NGOs in similar roles (protection officer, PSS counselor, etc.).
- Experience working at the community level and with groups is necessary.
- Experience working with people from different backgrounds.
Qualifications
- B. A degree in Psychology or a psychological counseling background preferred, or other relevant area.
- Master degree on mental health is preferred.
- Essential computer literacy (Microsoft Office Suite, email, etc).
