Overview
The Assistant will support the delivery of services and transactions in one or more of WHO's specialized operational areas, such as finance, human resources, procurement, and/or information technology management.
Key Responsibilities
- Support the delivery of services and transactions in one or more specialized operational areas (human resources management, procurement, and/or information technology management).
- Share information with clients, staff, and partners on procedures, rules, and regulations.
- Maintain consistency in approach and adherence to procedures, rules, and regulations.
- Support the delivery of standard processes, transactions, services, and work products aligned with business plans.
- Escalate areas for process and procedure improvement to the supervisor.
- Support training in relevant business operations support areas.
- Perform finance-support services including imprest accounts, payments, budget administration, financial monitoring, and income/awards administration.
- Support human resources plan administration including contract management, staff recruitment, selection, onboarding, and briefing.
- Procure goods/services including support for purchase requisitions, tender/bidding processes, and supplier management.
- Provide information technology support services for daily operations, collaboration, and network infrastructure.
- Provide support for logistics and transportation administration, including warehouses, office vehicles, and driver supervision.
- Administer the inventory of supplies and organizational assets.
- Administer travel, processing requests, visa issuances, flight and hotel bookings, and follow-up on travel-related issues.
Required Experience
A minimum of three years of work experience relevant to the position (administering support services and transactions in operational support areas, including finance, and/or human resources, and/or procurement, and information technology management support). Experience in administrative support positions within WHO or another United Nations agency. Experience in Oracle-based systems or another enterprise resource planning system.
Qualifications
Completion of secondary education. Training and certification in one or more UN operational service areas or systems.