Overview
This role provides technical leadership in designing, implementing, and continuously improving enterprise disaster recovery capabilities across a global technology environment. The IT Disaster Recovery Specialist ensures critical systems, cloud platforms, and applications are resilient and recoverable.
Key Responsibilities
- Define and maintain enterprise DR policies, standards, and governance framework
- Establish and refine RTO/RPO targets aligned to business criticality
- Ensure DR documentation is audit-ready and integrated with ITSM processes
- Align DR practices with business continuity strategy
- Design DR solutions across cloud (Azure/AWS), hybrid, and on-prem environments
- Implement failover, geo-redundancy, and backup strategies
- Embed DR requirements into solution architecture and project delivery
- Evaluate DR tools and vendor capabilities
- Plan and execute DR drills, failover tests, and tabletop exercises
- Validate RTO/RPO compliance for critical systems
- Document outcomes and track remediation actions
- Drive continuous improvement based on test results
- Act as technical authority during major incidents and recovery scenarios
- Coordinate recovery across infrastructure, cloud, and application teams
- Maintain DR runbooks and recovery playbooks
- Support PIR and integrate lessons learned
- Train teams on DR practices and readiness
- Engage business stakeholders on recovery requirements
- Maintain DR dashboards and reporting
- Collaborate with security, cloud, and platform teams
Required Experience
- 5+ years’ experience in IT Disaster Recovery, Infrastructure Operations, or Business Continuity roles
- Proven experience designing and implementing enterprise disaster recovery strategies across cloud (Azure/AWS), hybrid, and on-prem environments
- Hands-on experience with DR technologies (e.g., Azure Site Recovery, AWS DR patterns, backup/replication tools)
- Experience defining and operationalizing RTO / RPO for critical services
- Experience leading DR testing (failover, tabletop, live recovery drills) and recovery execution
- Exposure to hybrid environments (cloud + on-prem infrastructure)
- Experience integrating DR with ITSM processes (Incident, Major Incident, Change, Problem Management)
Qualifications
- Bachelor’s degree in information technology, Computer Science, Engineering, or related field
- ITIL Foundation (minimum)
- ITIL Intermediate or ITIL 4 Managing Professional is an advantage
- Relevant certifications in cloud platforms (Azure, AWS) or disaster recovery / business continuity (e.g., DRII, CBCI) are desirable
