Overview
Provide strategic leadership and overall management of field office operations, ensuring effective and efficient delivery of high-quality programme activities and fostering strategic partnerships.
Key Responsibilities
- Provide overall management and strategic guidance to the Field Office.
- Ensure Field office operations are effectively managed in accordance with WFP policies, procedures, and corporate standards.
- Oversee human, financial, and administrative resources, maintaining strong internal controls and compliance.
- Ensure timely, high-quality programme implementation within budget and in line with the approved Interim Country Strategic Plan (ICSP), annual work plans, and donor requirements.
- Lead the Field Office team, ensuring a cohesive working environment and adherence to WFP values.
- Maintain strict oversight of operational risks, fraud mitigation, and compliance.
- Oversee day‑to‑day Field Office programme activities including Targeted Emergency Food Assistance (TEFA), Livelihoods/Resilience, School feeding, Nutrition programmes, and Logistics and warehouse operations.
- Coordinate field-level emergency responses, assessments, or scale-ups as needed.
- Ensure programmes are delivered according to WFP standards, protection principles, and "Do No Harm" approaches.
- Ensure high-quality monitoring of activities (onsite/offsite), following WFP RAM standards.
- Strengthen protection mainstreaming, gender, disability inclusion, and AAP within field operations.
- Ensure functionality of hotlines, complaint mechanisms, and escalation pathways.
- Conduct field visits to distribution sites, warehouses, and partner locations.
- Use operational evidence to improve programme performance and decision-making.
- Ensure recommendations from monitoring, audits, complaints mechanisms, and evaluations are addressed.
- Oversee Field Office administrative functions including human resources, logistics support, travel, and petty cash.
- Ensure compliance with WFP rules, regulations, anti-fraud policies, and donor requirements.
- Ensure timely Field Office reporting (daily sitreps, weekly updates, M&E reports, partner performance).
- Act as Security Focal Point for the Field Office.
- Ensure full compliance with UNDSS and WFP security protocols.
- Maintain incident reporting, access analysis, and staff movement planning.
- Maintain accountability for the safety of WFP staff, operations, facilities, and assets.
- Represent WFP at the local level with Authorities and Donors, Cooperating Partners, Community leaders, UN agencies and humanitarian clusters, and Security and local coordination bodies.
- Facilitate negotiation and access discussions in line with WFP principles and humanitarian standards.
- Actively contribute to inter-agency coordination forums.
- Deliver timely and efficient delivery of food assistance programs as per WFP guidelines.
- Provide comprehensive financial reports demonstrating transparent use of resources.
- Produce regular monitoring and evaluation reports for operational planning and decision-making.
- Submit weekly operational reports to Head of Field operations.
- Conduct capacity-building training for WFP staff, partners, and local authorities on programme related issues such as targeting, registration etc.
Required Experience
At least 5 years and above of experience in Managing an office, implementation of emergency response, Field operations management, Programme implementation and staff supervision.
Qualifications
Advanced University degree in Economics, business administration, social science, public health or other relevant fields.