Overview
Oversee movement operations activities and manage teams undertaking field support. Ensure efficient and effective management of airport services, transit centers, and related operations.
Key Responsibilities
- Oversee up to three teams of staff members undertaking field support activities.
- Support staff development processes including hiring, training, assigning duties, and giving feedback.
- Monitor work schedules, validate hours, and process financial paperwork.
- Oversee the management of airport services for arriving and departing individuals.
- Coordinate movement and operations activities with DGM and the Ministry of Interieur.
- Oversee staff assisting individuals at transit centers or third-party facilities.
- Manage assets and inventories, process financial paperwork, and supervise quality control of vendors.
- Ensure interpretation services are coordinated for individuals.
- Supervise the coordination of transportation from consolidation points, transit centers, and third-party facilities.
- Oversee pre-departure counselling on pre-embarkation procedures and special needs.
- Supervise the handling of at-risk and sensitive cases.
- Supervise quality assurance procedures and prepare statistics and reports.
- Demonstrate understanding of Movement Operations SOPs and systems.
- Maintain confidentiality and integrity of paperwork.
- Alert management of any non-compliance to SOPs or codes of conduct.
Required Experience
- Prior Movement Operations experience, especially in IOM, is highly preferred.
- Knowledge of IOM's Movement Operations program implementation and administrative, financial and business rules and practices is desirable.
Qualifications
- Master’s degree
- University degree with two years of working experience
