Overview
The Senior Technician (Technical Coordination) role supports NATO's Digital Endeavour by providing Communications and Information System (CIS) products and services. The position enables end-to-end CIS services and manages critical technological capabilities.
Key Responsibilities
- Specialist Advice
- Knowledge Management
- Availability Management
- Incident Management
- Problem Management
- Customer Service Support
Required Experience
- 2 years post-related experience with higher vocational training in a relevant discipline.
- 4 years post-related experience with a secondary educational qualification.
- Practical experience of implementation and maintenance of ICT end systems within a large organization.
- Extensive experience configuring hardware and software.
Qualifications
- Higher vocational training in a relevant discipline.
- Secondary educational qualification.
