Overview
The Chief, Operations and Resource Management, P5 is responsible for providing strategic and cross-cutting mission support functions to ensure coherence in forecasting, performance monitoring, planning, and coordination of operational and resourcing activities.
Key Responsibilities
- Provide overall guidance, support and oversight for the effective management of Human Resources Section, Finance Resources and Performance Section, Field Technology Section, and Procurement Section.
- Assist and support the Chief of Mission Support in providing strategic direction to the above components.
- Ensure the development, preparation, coordination and monitoring of strategies, risk mitigation and work plans for administrative activities.
- Plan and forecast staffing, financial, logistics and technology requirements of the Mission.
- Liaise directly with UNHQ Offices to ensure mission planning and resource allocation is coherent with HQ priorities, guidance and policy.
- Oversee the development and delivery of strategic advisory services in human resources management.
- Oversee the development and delivery of strategic support and business intelligence for financial resourcing and stewardship.
- Oversee the development and delivery of robust and reliable information and communication technology (ICT) services.
- Oversee the implementation and approval of projects, financial controls and programme completion affecting procurement operations.
- Take the lead in the development and implementation of special projects such as Disaster Recovery and Business Continuity, Welfare activities.
- Manage the mission's service desk operations.
- Monitor client experience and advise on programs for continuous service improvement.
- Implement pilot projects on service improvement and monitor, coordinate and report on progress.
Required Experience
At least ten (10) years of progressively responsible professional experience in public or business administration, human resource management, finance, budgeting, accounting, information technology or related area is required. At least five (5) years of experience at managerial level working in United Nations peacekeeping missions is required. Experience leading change management or complex innovation initiatives involving collaboration and partnership is required. Proven implementation of contingency measures is required. Proven management of resources, staffing and budget during liquidity is required. Work experience in the Eastern Mediterranean is desirable. Experience supporting complex and multidimensional field operations in conflict and post conflict environments is desirable. Hands-on experience with UN administrative/financial/procurement policies and practices is desirable.
Qualifications
Advanced University degree (Master's degree or equivalent) in business or public administration, management, law, human resources management, finance, accounting, information or related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
