Enterprise Advisor - NOA

Overview

Provide integrated enterprise advisory services to support sustainable improvements in labour compliance, enterprise performance, productivity, competitiveness, and responsible business practices.

Key Responsibilities

• Conduct enterprise assessments using Better Work’s Compliance Assessment Tool.
• Produce high-quality reports in English on assessment findings, recommendations, improvement plans, and progress reports.
• Review reports of other advisors as part of the Better Work peer review quality assurance system.
• Provide enterprise advisory and consultancy services to improve performance, productivity, operational efficiency, workplace cooperation, and responsible business practices.
• Develop, adapt, and deliver enterprise training programmes on labour compliance, workplace cooperation, supervisory skills, occupational safety and health, productivity improvement, and other enterprise development topics.
• Collaborate with colleagues to promote integrated delivery of enterprise and value chain development interventions.
• Select, adapt, and contextualize Better Work products for use at the individual enterprise level.
• Manage information in Better Work’s systems, including ASTRA, STAR, and SharePoint.
• Contribute to the programme’s monitoring and evaluation strategy, research agenda, and knowledge management, learning, and reporting.
• Document good practices, support enterprise diagnostics, identify opportunities for innovation and continuous improvement.
• Contribute to the effective implementation of programme activities by promoting efficient use of programme resources.
• Act as a technical focal point for assigned thematic areas.
• Perform other duties as may be assigned by the direct supervisor and the Program Manager.

Required Experience

At least two years of professional experience in enterprise development, social dialogue and industrial relations, labour standards compliance, productivity improvement, capacity building in the private sector, adult education, industrial or manufacturing engineering, human resource management, responsible business conduct, occupational safety and health, sustainable enterprise development, or related fields. Experience working with enterprises in the manufacturing sector, particularly in the garment, textile, leather, coffee, or horticulture value chains, would be an advantage. Experience in enterprise advisory services, workplace cooperation, productivity improvement, industrial relations, or labour standards compliance is highly desirable. Experience in industrial relations and building of social dialogue between management and worker representatives at the workplace would be an advantage. Familiarity with Human Rights Due Diligence (HRDD) would be an advantage. Familiarity with SCORE, Lean Manufacturing, Kaizen, or similar continuous improvement approaches would be an asset.

Qualifications

An internationally recognized university degree in human resource management, OSH, industrial engineering, manufacturing or production engineering, business administration, international development, economics, labour relations, law, adult education, organizational development, enterprise development, or another relevant field.

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