Overview
This role provides operational payroll support and contributes to the implementation of the One Payroll Programme, ensuring business continuity and supporting transformation initiatives.
Key Responsibilities
- Draft and validate business requirements for HR & payroll systems integration.
- Perform testing for system enhancements and releases.
- Develop and deliver user documentation, guidelines, and training materials.
- Monitor integration errors and contribute to data alignment.
- Act as subject matter expert on WFP HR rules, regulations, and procedures.
- Monitor and follow up on incoming queries/issues related to SAP Payroll.
- Provide guidance to HR users on the correct use of HR systems.
- Respond to queries/issues ensuring resolution and auditability.
- Support other SAS streams as necessary.
- Contribute to the implementation of One Payroll and other payroll transformation initiatives.
- Support the identification, documentation, and validation of business requirements.
- Prepare and execute integration testing.
- Support cutover and go-live activities.
- Assist in payroll parallel runs and reconciliation activities.
- Contribute to change management and adoption activities.
Required Experience
One to two years of progressively responsible work experience in general administrative work, including at least one year in human resources in an international context. Work experience in HR systems administration and support would be an advantage. Previous experience in HR Operations and working with SAP HR modules and Workday is an asset. Experience in customer service support.
Qualifications
Bachelor’s degree in human resources, Computer engineering or related field
