Overview
Manage front desk operations and provide administrative support to the UN House in Azerbaijan, serving as the first point of contact for visitors and supporting UN agencies.
Key Responsibilities
- Greet visitors and direct them to the appropriate UN agency or office.
- Answer and professionally route incoming telephone calls.
- Maintain visitor logs and issue visitor badges.
- Coordinate with representatives of UN agencies regarding appointments and meetings.
- Manage incoming and outgoing mail, correspondence, and deliveries.
- Coordinate diplomatic pouch deliveries and support the UN House Manager in maintaining security grip seals.
- Monitor the reception area and report security or safety concerns.
- Maintain a clean, organized, and professional reception area.
- Provide general administrative support to UN House management.
- Respond to inquiries and provide accurate information regarding UN House facilities and services.
- Provide administrative support to UN House agencies before and during meetings, trainings, and events.
- Monitor meeting room schedules and supplies, and ensure meeting facilities are properly arranged.
- Prepare administrative correspondence for UN House agencies without dedicated administrative support and coordinate translation, signing, stamping, and dispatch.
- Perform other related administrative and reception duties as required.
Required Experience
Minimum 2 years of relevant professional experience as a Receptionist, Front Desk Officer, Administrative Assistant, or in a similar role.
Qualifications
High school diploma or equivalent. A diploma or qualification in Administration is an advantage.