Overview

Provide standard and ARMS-specific applications support and troubleshooting for Unit staff. Conduct end-user training relating to electronic record keeping systems.

Tasks Summary

• Register Unit’s incoming and outgoing records in electronic record keeping system.
• Manage Separation Inbox and MSS Uploaded documents.
• Participate in Quality Control by vetting all incoming documents.
• Maintain Unit’s paper-based and electronic central file system.
• Participate in records management projects.
• Assist in accessioning, disposition, description, and database updating activities.
• Satisfy requirements for the procurement, payment and inspection of goods and services.
• Perform clearing house functions concerning maintenance of accession, disposal and location elements of the Unit's database.
• Support disposition operations.
• Create and maintain manual accession records.
• Oversee internal records retrieval, loan, reproduction and staff clearance operations.
• Support external reference services.
• Participate in maintaining the Unit’s reference database.
• Process CE Signature Verification, Thumbprint and guardianship Cases.
• Liaise with document processing services.
• Order and follow-up on shipment of documents, reference materials, stationery and necessary equipment.
• Provide document delivery services as required.
• Conduct research as requested by more senior staff.
• Provide relevant technical support to users of information services.
• Provide administrative support for the Unit and Section Chiefs and undertake other duties as assigned.
• Assist with the collection and analysis of data as well as preparation of data presentations and reports.
• Assist with visualizations and updating information material such as web pages or brochures.

Experience Requirements

A minimum of five years of experience in archives, electronic records management or related area is required. The minimum years of relevant experience is reduced to three for candidates who possess a first-level university degree or higher. Experience in performing transactions using ERP systems, such as IPAS or similar systems, is required. Experience in records management in pension administration is desirable. Experience within the United Nations common system is desirable. At least one year of experience in data analytics or related area is desirable.

Qualification Requirements

High school diploma or equivalent is required.