Overview

This internship focuses on exploring use cases for Microsoft Copilot and AI enablement within UN Peacekeeping operations, contributing to the implementation of the Strategy for Digital Transformation.

Tasks Summary

• Explore use cases for Microsoft Copilot, including prompt engineering, workflow optimization, and document summarization.
• Support the development of Copilot Studio agents and AI assistants tailored for peacekeeping operations.
• Test and evaluate Copilot functionalities within Office 365 (Word, Excel, Teams) to identify productivity and automation opportunities.
• Contribute to training materials, demos, and internal guides to promote AI fluency and responsible use of generative AI tools.
• Conduct background research on low-code/no-code trends, automation use cases, and AI applications in large organizations.
• Collect user requirements and translate them into functional solution briefs and design specifications.
• Contribute to knowledge management and documentation of use cases, lessons learned, and technical guidelines in DTT’s repositories and toolkits.
• Prepare presentation decks, visual mockups, and demos for internal and external stakeholder engagements.
• Support the organization of Innovation Moments, innovation sprints, and skills-building sessions focused on Power Platform and AI integration.
• Assist in preparing technical content, slides, and demo materials for workshops or co-creation sessions.
• Help track project progress and maintain task lists and dashboards in SharePoint or Microsoft Planner.
• Carry out additional tasks as required to support DTT’s priorities and the implementation of the Strategy for Digital Transformation of UN Peacekeeping.

Experience Requirements

Qualification Requirements

• Be enrolled in a graduate school programme (second university degree or equivalent, or higher); or
• Be enrolled in the final academic year of a first university degree programme (minimum Bachelor's degree or equivalent); or
• Have graduated with a university degree as defined above.
• Be computer literate in standard software applications.
• Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter.
• Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

Other Details

Languages Required: Fluency in spoken and written English is required for the internship.

Languages Preferred: Knowledge of an additional official UN language is an advantage.

Contract Duration: 6 months

Work Modality: In-person in New York (full time internship assignment)

Remuneration: The internship is unpaid