Overview
Provides support for computer information systems, databases, and applications, participating in the development, programming, testing, debugging, and implementation of new computer application systems.
Tasks Summary
- Provides support for computer information systems, databases and applications in assigned area; performs complex troubleshooting for various applications.
- Participates in the development, programming, testing, debugging and implementation of new computer application systems releases, modules and functionalities; conducts version management.
- Designs and develops computer application systems and programs, typically using more than one programming language as well as UN established standards for IT technologies and tools.
- Installs computer application systems software and hardware according to technical specifications; monitors applications systems using appropriate monitoring tools and produces monitoring reports.
- Manages, designs, creates, produces and maintains technical documentation for relevant computer application systems and products; manages and administers changes to technical documentation in accordance with prevailing change management and operation procedures.
- Assists in developing/refining support and operations procedures for relevant computer applications systems, including programming requirements and recommendations to users for the programming interfaces.
- Serves as team leader in projects dealing with the planning, specification, design, development, implementation and maintenance of simple computer application systems; liaises with users to define and specify requirements; builds, tests and modifies prototype computer application systems; performs installation and maintenance of computer applications systems in user offices.
- Contributes to feasibility studies, systems analysis, design, development, implementation and evaluation and testing of computer application systems improvements and new computer application systems.
- Assists in the identification of user computer application systems needs, including business process and document workflow analysis, organization and maintenance of document repositories; identifies classification schema, retention and archival procedures; designs and develops workflow systems; conducts research on document/information/knowledge management computer applications’ tools, procedures and standards.
- Provides support on ASYCUDA computer application systems development matters, including security and data backup and recovery.
- Provides guidance and training to new/junior staff; plans day-to-day work and supervises other staff as required.
- Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
- Performs other related duties as required.
Experience Requirements
A minimum 10 years of experience in information systems analysis and programming, systems administration and maintenance, software development, technical writing or related area is required. The minimum year of relevant experience is reduced to eight (8) for candidates who possess a first-level university degree or higher. 1 year or more of experience in data analytics or related area is desirable. Experience working in an automated customs environment is desirable. Experience in supporting United Nations or similar international organization technical cooperation programmes is desirable.
Qualification Requirements
High school diploma or equivalent.
