Overview
The Senior Protocol and Liaison Associate supports IOM Syria’s official engagement with national authorities and relevant counterparts.
Key Responsibilities
- Support day-to-day liaison and coordination with relevant government ministries, technical departments, and designated liaison officers.
- Assist in maintaining regular communication with national counterparts on matters related to IOM activities, staff movements, and missions.
- Support protocol arrangements for official meetings, visits, and engagements.
- Draft and process routine official correspondence, including notes verbales, letters, and follow-up communications in Arabic and English.
- Support the preparation and submission of requests related to travel permits, mission clearances, visas, and other administrative authorizations.
- Conduct systematic follow-up with relevant authorities to facilitate timely processing and approval of requests.
- Maintain organized and up-to-date records of approvals, correspondence, and access-related documentation.
- Maintain and regularly update liaison contact lists, protocol records, and access tracking tools.
- Support the supervisor in preparing briefing notes, summaries, and internal updates related to access, protocol, and liaison matters.
- Assist in collecting and consolidating access-related information from internal teams and field locations.
- Contribute to periodic access and liaison reports, highlighting trends, challenges, and follow-up actions.
- Handle, archive, and protect sensitive information and official communications in accordance with confidentiality requirements.
- Flag emerging access or protocol issues to the supervisor in a timely manner.
- Perform other duties as required.
Required Experience
- Six years of relevant experience with a high school diploma; or, four years of relevant professional experience with a Bachelor’s degree.
- Experience in protocol, liaison, administration, or coordination roles, preferably with international organizations, UN agencies, or governmental institutions.
- Demonstrated experience interfacing with government authorities in Syria, including line ministries or technical departments.
- Familiarity with national administrative procedures, official correspondence, and protocol practices.
- Prior experience supporting humanitarian access, staff movements, or mission coordination is an advantage.
- Experience handling confidential information and official documentation.
- Previous experience with the UN system or international NGOs is desirable.
- Good understanding of the Syrian institutional and administrative environment.
Qualifications
• High school diploma; or, Bachelor’s degree in Political Science, International Relations, Public Administration, Law, or a related field from an accredited institution.
