IT Infrastructure Engineer (P3)

Overview

The IT Infrastructure Engineer (P3) role supports, oversees, and coordinates the development and implementation of standardized, scalable processes for the design, deployment, and maintenance of IT infrastructure, including network, storage, and server systems.

Tasks Summary

• Design, implement, and manage hybrid hosted infrastructure including converged and hyperconverged servers, storage and virtualization.
• Manage data centre operations including racking, cabling, and hardware lifecycle activities.
• Provide technical expertise and operational support for hardware maintenance.
• Establish and maintain Standard Operational Procedures (SOP) to define repeatable, comprehensive and secure processes.
• Review and update IT Infrastructure related policies that ensures the proper IT governance and compliance.
• Collaborate with others to identify and implement automation to gain operational efficiency and effectiveness leveraging infrastructure as code and CI/CD principles.
• Support the design, implementation, and management of cloud-based infrastructure, as for example Azure cloud and Kubernetes containers.
• Implement and support robust disaster recovery solutions for IT infrastructure, planning and execution of scheduled disaster recovery tests, documenting outcomes and implementing improvements to ensure effective and efficient restoration of ICT servers.
• Control the infrastructure assets during their lifecycle.
• Handle support contracts with vendors deciding the proper service level agreement (SLA), and which assets needs to be maintained or decommissioned.
• Regular health check of assets and address any possible issue.
• Be able to investigate and resolve complex issues presented, following ITIL processes.
• Design, implement and maintain highly secure network infrastructures, not only physical but also software defined networks.
• Understand the TCP/IP stack and define firewall rules that can operate at different levels of this stack.

Experience Requirements

• Minimum of five years of relevant working experience in designing, implementing, and maintaining IT infrastructure including the following: Extensive hands-on experience in the IT Infrastructure area, such as server hardware, server virtualization, storage and backup solutions, cloud environments such as Microsoft Azure, network design and security, data centre operations.
• Experience working in project management using best practices methodologies such as PRINCE2 or PMP is an asset.

Qualification Requirements

• Bachelor's Degree - University degree in Computer Science, Information Technology or a related field.
• Internationally recognized certification in Cloud, Virtualisation, backup and storage technologies is desirable.
• Internationally recognized Project Management Certification such as PMP or Prince2.
• Internationally recognized Information or IT Security Certification such CISSP, CISM, CISA or GIAC is desirable.

Other Details

Languages Required: Excellent oral and written command of English.

Languages Preferred: Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

Contract Duration: 36

Work Modality:

Remuneration: Tax-free annual net base salary starting at US $71335 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 37879*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks' annual leave, home leave travel, pension plan and health insurance.