Programme Associate (Vision Hub), Fixed Term, G-6, Kyiv, Ukraine, #124606

Overview

Provide transaction processing support for users in programme and operations sections, ensuring timely and accurate processing of VISION related transactions, generation of reports, and addressing system incidents and queries.

Tasks Summary

• Scrutinize and review VISION transaction requests for compliance with rules and procedures.
• Process transactions in VISION accurately and timely using correct t-codes.
• Retrieve monitoring reports according to established timelines.
• Support project rollouts and implementation of new processes, including testing and debugging.
• Analyze problems, identify alternatives, and recommend solutions.
• Respond to requests/queries on transactions, track incidents, and verify closure.
• Maintain communication between Programme and Operations sections for VISION transactions.
• File/archive relevant documents for audit purposes.
• Provide metrics on Hub transactions and define training needs.
• Facilitate training on VISION and HACT for staff and implementing partners.
• Conduct orientation on VISION for newcomers.
• Compile Frequently Asked Questions and maintain knowledge databases.

Experience Requirements

Six years of progressively responsible clerical or administrative work, with at least one year closely related to programme activity support. Preference for working experience with SAP or similar systems. A bachelor’s degree may replace three years of related work experience. A master’s degree may replace an additional two years.

Qualification Requirements

Completion of secondary education, preferably supplemented by technical or university courses in a field related to the work of the organization.

Other Details

Languages Required: Fluency in English and Ukrainian is required.

Languages Preferred: Knowledge of another official UN language is an asset.

Contract Duration:

Work Modality: on-site

Remuneration: