Personal & Professional Info Administration Officer

Overview

The Personal & Professional Information Administration Officer is responsible for the HR administrative processing of employee data related to personal and professional life events, acting as a first level of support for employee inquiries.

Tasks Summary

• Prepares and issues attestations of employment.
• Processes changes in activity rate and work schedule.
• Records and updates employee's Swiss work permit.
• Processes changes in personal information such as address, name, marital status.
• Files documents such as marriage certificate, divorce papers, birth certificate.
• Updates mobility entitlements of field employees.
• Processes length of service milestone awards.
• Launches language tests.
• Monitors and follows up on medical certificates.
• Updates absence due to illness/accident records.
• Manages the general mailbox of GSS HRSS.
• Supports employees in recording bank account information.
• Transmits documents and/or information to relevant Subject-Matter-Experts.
• Ensures quality of employee HR data.
• Responds to straightforward employee questions by phone or email.
• Escalates cases or non-standard requests.

Experience Requirements

• At least 2-3 years of work experience preferably in Human Resources.
• Experience working in a humanitarian organization is an advantage.
• High proficiency in MS Office Suite, SharePoint is essential.
• Requires the ability to analyse, interpret and communicate complex information, data sets, and procedural compliance from key stakeholders.
• High degree of attention to detail is necessary to spot minor errors, misstatements, or anomalies.

Qualification Requirements

• University degree, professional diploma or equivalent experience.
• Computer proficiency, including Microsoft Excel and working knowledge of HR information systems

Other Details

Languages Required: • Good command of English. • Excellent communication skills in English.

Languages Preferred: • French language skills an asset.

Contract Duration: 6-month fixed-term contract

Work Modality:

Remuneration: