Overview
The Business Process Analyst evaluates requirements, conducts risk & benefits analysis on business processes, and oversees new processes, improvements, and transformations within the GSS HRSS team.
Tasks Summary
- Ensures overall management of processes, their consistency, and efficiency.
- Identifies as-is and to-be scenarios and performs gap analysis.
- Maps and deploys HR business processes.
- Reviews templates prior to approval by Framework, Risk & Assurance (FRA).
- Ensures solutions meet business requirements and quality standards.
- Coordinates with line manager and project manager to define project scope and goals.
- Understands the tool and its functionalities to design to-be processes.
- Coordinates with project staff and ensures completion of project deliverables.
- Plans and schedules project timelines and carries out risk assessment.
- Assesses and understands stakeholders’ constraints and appetite for change.
- Creates communication plan to build solutions.
- Manages change with the Change Officer by emphasizing need to change, documenting to-be processes, conducting trainings, and monitoring progress.
- Provides post-go live support.
Experience Requirements
Qualification Requirements
