Overview
The Technical Design Consultant will be responsible for designing an inclusive, user-centered platform and developing the capacity of key platform users and administrators in Turkana County.
Tasks Summary
- Provide technical support in reviewing existing platforms and conducting user need assessments.
- Facilitate participatory design sprints to co-create the platform with stakeholders.
- Develop a simplified user manual for platform use.
- Conduct Trainer of Trainees (ToT) sessions for platform administrators.
- Provide coaching and technical backstopping support to platform administrators post roll-out.
Experience Requirements
- At least seven (7) years of relevant experience in similar assignments.
- Proven expertise in Human-Centered Design (HCD), particularly in facilitating participatory design and co-creation sessions for digital platforms.
- Experience in developing simplified training materials, user-friendly documentation and training facilitation.
- Knowledge of the Market System Development (MSD) approach, market-based solutions for livelihood development, and private engagements relating to enterprise development, particularly in displacement contexts.
Qualification Requirements
• Master’s degree or equivalent in Software development, Human-Computer Interaction and Design or relevant field.
