Administration Intern - Online Course Moderator

Overview

The Administration Intern - Online Course Moderator will assist in monitoring course participant queries, flagging technical and substantive issues, and providing administrative support for online courses.

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Key Responsibilities

• Assist in monitoring course participant queries and discussion forums.
• Support the identification and flagging of technical issues.
• Assist in flagging substantive policy or content questions.
• Provide administrative support in coordinating responses to participant inquiries.
• Assist in reviewing and assessing participant submissions.
• Support the evaluation of activity responses for quality and alignment with course objectives.
• Assist in organizing and categorizing participant contributions.
• Assist in preparing summaries of participant engagement patterns and common themes.
• Support the documentation of moderation activities and identified issues.
• Provide technical input for improving moderation processes and participant guidance materials.

Required Experience

Applicants to the UN Internship Programme are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required. Familiarity with online course moderation platforms, experience applying analytical frameworks to policy design and familiarity with the African development context.

Qualifications

Applicants must meet one of the following requirements: (a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s degree or equivalent).

Other Details