Overview
The IT Workforce Development and Engagement Analyst supports the operational delivery of IT workforce development and engagement programs aligned with ITS strategy and digital transformation objectives. The role contributes to building technology capabilities, generating workforce insights, and fostering an engaged, agile, and product-oriented IT culture.
Key Responsibilities
- Coordinate the operational delivery of technology learning and upskilling programs.
- Maintain and analyze IT workforce and skills data to produce dashboards, reports, and visualizations.
- Support the integration of workforce analytics and skills intelligence into technology learning roadmaps.
- Coordinate operational aspects of IT talent pipeline programs.
- Contribute to engagement and culture initiatives.
- Assist in administering and analyzing results from culture and psychological safety surveys.
- Coordinate communications related to IT workforce capability initiatives.
- Support workspace and collaboration initiatives.
- Contribute to the team's agile operating model by facilitating sprint ceremonies and team planning activities.
Required Experience
- Experienced in coordinating technology learning, upskilling, IT talent, and leadership development programs, including data tracking and program metrics support.
- Proficient in implementing and supporting employee engagement, culture, and inclusion initiatives in technology organizations undergoing agile or digital transformation, including survey administration and community-building activities.
- Proficient in agile methodologies and AI literacy.
- Advanced skills in program coordination, metrics tracking, and translating workforce data into actionable insights and recommendations for IT leadership.
- Strong analytical, strategic thinking, and problem-solving skills.
- Strong technology literacy across general digital skills, AI, and current and emerging technologies.
- Skilled in IT workforce and workforce development data analysis, analytics, data visualization and reporting.
- Exceptional written and verbal communication skills with proven effectiveness in stakeholder collaboration.
- Skilled in design thinking practices, learning and development processes, and applying good business acumen to workforce program design.
- Demonstrated ability to manage multiple priorities and support cross-functional initiatives.
Qualifications
- Bachelor’s or Master’s degree in Business Administration, Organizational Development, Information Technology, Digital Transformation or a related field with 2 years of experience or equivalent combination of education and experience (for example in IT field: Bachelor’s Degree with min 1 year of related work experience.)
- SAFe Agilist or related
- ATD Associate Professional in Talent Development (APTD) or related
- Design Thinking certification a plus
