Overview
The purpose of this role is to ensure that all data and information generated from the field is well organized and ready for reporting purposes to various donors, clusters, and internal use.
Key Responsibilities
- Lead the setup, customization, and maintenance of CommCare applications.
- Support the transition from legacy systems to CommCare.
- Develop, test, and deploy digital data collection tools.
- Provide technical troubleshooting and continuous improvement of IM systems.
- Lead the design, development, and maintenance of interactive dashboards.
- Support the Country Office in standardizing and updating dashboards.
- Maintain and update core programme databases.
- Ensure data cleaning, validation, and reconciliation across systems.
- Lead the area-based IPTT management.
- Support reporting requirements.
- Conduct regular data verification, audits, and spot checks.
- Ensure proper use of data collection tools and digital systems.
- Identify and address data gaps, inconsistencies, and risks.
- Train and orient programme staff, partners, and field teams on IM systems and tools.
- Provide continuous on-the-job support and coaching.
- Develop user guidance and SOPs for IM systems and tools.
- Conduct regular field monitoring visits.
- Support programme teams in data collection processes.
- Ensure timely submission of complete and accurate data.
- Analyse data to identify trends, gaps, and programme performance issues.
- Contribute to needs and gap analysis across sectors.
- Provide inputs to internal and external reports.
Required Experience
- At least 3-5 years of experience in Information Management (including, database design and management) preferably with 1 year IM related experiences in INGOs; MEAL.
- Proven experience in designing and managing digital data collection systems (e.g. CommCare, Kobo Toolbox, ODK).
- Demonstrated experience in building and maintaining dashboards (e.g. Power BI, Excel, or similar visualization tools).
- Experience in data cleaning, validation, and large dataset management, including IPTTs and beneficiary databases.
- Previous experience in capacity building and training staff on data systems and tools.
- Ability to visualize and communicate data effectively through clear, engaging infographics and interactive dashboards, with working knowledge of tools such as Microsoft Power BI.
- Excellent planning, coordination, and reporting skills.
- Strong communication, influencing and interpersonal skills.
- Experience working in multicultural, multi-location, values driven teams.
- The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
- Good reporting and analytical skills.
- Desirable: B.Sc. in Computer Engineering or related field.
- Background of implementing effective M&E systems and/or accountability mechanisms in emergency responses.
- Experience with multi-sector humanitarian programming (e.g. CP, Nutrition, WASH, Cash).
Qualifications
Bachelor’s degree in Information Management, Statistics, Computer Science, Data Science, Social Sciences, or a related field with a Master’s degree or additional certifications in Data Management, Monitoring & Evaluation, or Information Systems considered an asset.
