Overview
The ICT Associate will support and maintain the IT infrastructure and systems of the UNFPA Ukraine CO, providing technical support services and ensuring the continuous and reliable operation of ICT equipment and resources.
Key Responsibilities
- Supporting the implementation of ICT management systems and strategies.
- Ensuring effective functioning of CO hardware and software packages.
- Providing support in backing up and restoring files, and virus prevention.
- Ensuring ICT security through restriction of administrative rights.
- Supporting networks administration.
- Providing administrative support by managing software, hardware and parts.
- Supporting software management including installation and upgrading of corporate and commercial software.
- Supporting ICT infrastructure maintenance.
- Supporting virtual meetings, conferences, and official events.
- Managing ICT assets and logistics.
Required Experience
- 6 years of relevant working experience, including network administration, support to management of hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications.
- Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems, ERP.
- Some experience in client support, such as, a Help Desk or User Support Unit.
Qualifications
- Completed Secondary Level Education required.
- University Degree in Computer Science desirable.
- Relevant certifications in hardware and software management and application including Microsoft Certified Professional (MCP).
