Overview
The Web Assistant is responsible for managing and updating the OHCHR.org website, providing web helpdesk services, and assisting with web content creation and maintenance.
Key Responsibilities
- Act as a primary point of contact for the OHCHR.org website and provide web helpdesk services.
- Create, update, and delete web content based on users' requests.
- Monitor and maintain the OHCHR.org website, including information on mechanisms, operations, activities, entities, services, and forms.
- Monitor the validity of internal and external links, copyrights, and other issues.
- Assist in posting and maintaining web content in English.
- Act as the focal point for the management of the Spanish version of OHCHR.org.
- Work with translation tools to manage and assign translations of web content.
- Develop and maintain functional, operational, and technical web expertise.
- Design and customize web pages using Drupal CMS, HTML/CSS, web development software, and multimedia tools.
- Assist in performing User Acceptance Test (UAT) for new features and improvements.
- Document and report technical issues observed in Drupal.
- Assist in the preparation of standardized documentation and procedures.
- Provide guidance and training for web content contributors.
Required Experience
- A minimum of five years of relevant and progressively responsible experience in Web design and information management is required. The minimum year of relevant experience is reduced to three (3) for candidates who possess a first-level university degree or higher.
- A minimum of three years of experience working with Drupal content management system (CMS) is desirable.
- Experience working with Web authoring tools and graphics or multimedia applications software is desirable.
- Experience working with MemoQ or similar computer-assisted translation (CAT) tools is desirable.
Qualifications
High school diploma or equivalent is required.
