Overview
Responsible for calculating and processing pension entitlements and ensuring eligible participants, retirees, and beneficiaries are serviced in accordance with the Fund's Regulations, Rules, and Pension Adjustment System.
Key Responsibilities
- Perform administrative formalities and calculate pension fund entitlements, benefits, validations, and estimates.
- Carry out calculations for periodic pension benefits, lump sum commutations, withdrawal, settlements, and residual settlements.
- Analyze new staff members' files to determine participation rights and obtain necessary information.
- Calculate estimates of future benefit options.
- Provide information and answer queries from participants.
- Computerize financial reports on contributions and reconcile data.
- Request missing separation documents.
- Prepare separation files and determine entitlements.
- Determine final entitlement components for monthly pension, lump sum, and child benefits.
- Enter payment instructions in the IPAS system.
- Draft correspondence in French or English.
- Perform other duties as assigned.
Required Experience
- A minimum of five (5) years of experience in employee benefits administration or related area is required.
- The minimum years of relevant experience is reduced to three (3) for candidates who possess a first-level university degree or higher.
- One (1) year or more of experience processing high volume of complex cases and competing priorities, involving pension calculations, benefit entitlements, pension adjustments, and multi-currency transactions, and meeting strict operational deadlines with accuracy and attention to details is desirable.
- One (1) year or more of experience in supporting system enhancements, digital transformation initiatives, or process improvement projects is desirable.
- One (1) year or more of experience in drafting professional correspondence in English and French is desirable.
- One (1) year or more of experience in data analytics or related area is desirable.
Qualifications
• High school diploma or equivalent.
