Overview
The Protection Associate will manage direct assistance and voluntary return case management activities, guide and train case managers, liaise with authorities, and support child protection activities.
Key Responsibilities
- Conduct interviews with migrants.
- Identify and implement assistance and protection options.
- Be a focal point for complex cases.
- Ensure application of case management SOPs.
- Make referrals to partners.
- Coordinate voluntary return departures.
- Enter and quality control migrant data.
- Guide case managers on SOPs and complex cases.
- Participate in SOP development and training.
- Support training of new colleagues.
- Liaise with authorities to prevent migrant detention.
- Ensure transition from Excel to MiMOSA case data management systems.
- Manage cases of refugees accepted for resettlement.
- Support child protection activities.
- Coordinate protection activities in absence of protection officers.
- Monitor reintegration of returning Mauritanians and other migrants.
- Support other protection-related activities.
- Perform other tasks as requested.
Required Experience
- Experience in the field of migration and/or protection.
- Prior experience working with mixed migrant population on protection and direct assistance.
- Experience communicating and working with a wide range of actors, including people of culturally diverse backgrounds, government and authorities, humanitarian actors (UN agencies and NGOs).
- Computer literacy and skills with specific proficiency in Microsoft applications.
- Reliable, efficient, high level of professionalism, organizational skills and ability to work under pressure and adhere to strict deadlines.
- Good analytical skills, strong eye for detail and accuracy.
Qualifications
- University degree in Social Sciences, International Relations, Law, Political Sciences, Social Work, Migration or Development Studies or a related field from an accredited academic institution with three years of relevant professional experience OR
- Completed High School degree from an accredited academic institution, with five years of relevant professional experience.
