Overview
Responsible for greeting visitors, conducting tours, answering questions, and assisting with marketing and communications projects for the Africa Hall Visitors Centre.
Key Responsibilities
- Greet and receive visitors to the campus in a friendly and approachable manner.
- Conduct in-person and virtual tours by providing accurate information and directions.
- Answer questions accurately whenever asked by visitors.
- Remain informed of new information and appropriately relay that message to visitors.
- Assist with marketing and communications related projects concerning the Africa Hall Visitors Centre.
- Remain alert and observant of visitors' safety and overall actions.
- Assists with the collection and analysis of data as well as preparation of data presentations and reports.
- Assists with visualizations and updating information material such as web pages or brochures.
- Performs other duties as assigned.
Required Experience
A minimum of five (5) years of experience as a tour guide, communication, journalism, public information, marketing, tourism and hospitality, or in a related field is required. The minimum years of relevant experience is reduced to three (3) years for candidates who possess a first-level university degree or higher.
Qualifications
High school diploma or equivalent is required.
