Overview
Provides operational support to the Common Services Unit, with a primary focus on mailroom and logistics operations, and additional support to the UN Bonn merchandise shop and other activities as required.
Key Responsibilities
- Provision of mailroom and pouch services: Receive, register, sort and distribute incoming mail and shipments; process outgoing shipments; maintain records; coordinate delivery and liaise with service.
- Provision of logistics and operational support: Support receipt, storage and movement of goods; assist in logistics operations and security screening; operate logistics equipment in line with safety standards.
- Physical handling and operational duties: Perform regular physical work including lifting, carrying, loading/unloading and movement of parcels and equipment; ensure safe handling practices.
- Administrative and reporting support: Maintain logs, tracking systems and support cost recovery and reporting processes.
- Support to UN Bonn merchandise shop: Assist with stock handling, inventory management, shipment and basic sales-related logistics.
- Optional and surge support: Provide support to events, conferences and other CSU functions and undertake additional duties as required.
Required Experience
- Minimum of 4 years (with high school diploma) or 1 year (with bachelor’s degree) of practical and relevant experience.
- Experience in ONE of the following four areas: Mailroom and Logistics: Handling, receiving and distributing mail and deliveries, mail registration and tracking systems, moving and stocking supplies, warehouse work; Administration: Experience in finance or office administration; Sales and Customer Service: Sales experience in Retail or other contexts, handling of stocks and cashier systems, direct interaction with customers or suppliers; Skilled Trades and manual work.
- Ability to handle standard software applications such as Microsoft word/excel and outlook
- Ability and willingness to perform physical work including lifting/moving items such as parcels, packages and equipment.
- Willingness to learn to operate a forklift
- Mailroom operations experience is desired
- Logistics, physical moves or courier service experience is desired
- Administration experience is desired
- Warehouse operations experience is desired
- Experience with Manual Work, Repairs, Skilled Trades or similar is desired
- Customer Service Experience is desired
Qualifications
Secondary education
