Overview
The ICRC Protection Unit is looking for a Protection of Family Links Field Officer in Kyiv to support the implementation and monitoring of ICRC PFL activities. The role involves processing tracing inquiries, undertaking tracing activities, and ensuring follow-up of missing cases.
Key Responsibilities
- Develop and maintain contacts with families of missing/captured persons and other enquirers.
- Understand their unique situation, needs, and requests, and respond accordingly.
- Have an in-depth knowledge of the missing caseload, analyze cases, and propose appropriate follow-up action.
- Contribute to all data being duly and timely entered.
- Carry out timely calls to families of missing/captured.
- Provide advice and support to other protection team members on compliance with internal missing cases procedures.
- Assess and propose alternative solutions/updates to improve existing procedures.
- Organize and carry out awareness-raising sessions with families of missing/captured and authorities.
- Contribute to maintaining synergies with URCS, including outreach activities and engagement with authorities.
- Ensure synergies with other operational departments, including internal referrals.
- Identify needs of families and maps and assess relevant external services available.
- Support gatherings of families and maintain regular contact with family associations.
Required Experience
- 3-5 years’ experience in the field of social, political, or economic sciences or similar.
- Experience with the ICRC or another humanitarian or international organization is an asset.
Qualifications
• University degree or relevant professional experience.
