Overview
Collaborates with casework staff to assess client needs, support outreach, and connect individuals to community-based resources. Builds internal and external partnerships to strengthen Safety & Wellness programs.
Key Responsibilities
- Identify participants, coordinate outreach, conduct surveys and interviews, and manage participant care for the DEPTH Research Project.
- Provide direct support and services to participants.
- Complete required CITI research training.
- Support enrollment for asylum seekers based on arrival patterns for the VOCA Program.
- Maintain case files and enter program data.
- Provide client support in coordination with the VOCA team.
- Deliver trauma-informed, client-centered services to asylum seekers.
- Assess needs, connect clients to services, and develop referral plans aligned with program eligibility.
- Provide light-touch case support, including assessments, crisis support, and referrals for additional resources.
- Maintain relationships with law enforcement and other key agencies.
- Develop strategies to identify and refer victims of crime.
- Lead outreach and training efforts to meet program goals.
- Coordinate data collection, evaluation, and compliance reporting.
- Collaborate with IRC staff to finalize quarterly and semi-annual reports.
- Represent IRC in coalitions, task forces, and partner networks.
- Recruit and supervise volunteers/interns as needed.
- Participate in donor meetings, staff development, and team activities.
- Follow all IRC policies and procedures.
- Perform other duties as assigned.
Required Experience
2+ years of related work experience; 1-year minimum working with asylum seekers, victims of crime or other vulnerable populations. In-depth knowledge of asylum issues, trends, laws, and regulations and understanding of victim perspective and needs. Case management and/or victims assistance experience preferred. Experience conducting training and outreach to diverse audiences.
Qualifications
Bachelor’s or advanced degree in Social Work, Human Services or similar field strongly preferred; comparable related work experience may be substituted.
