Overview
Supports the Enterprise Applications & Systems team in managing user access, security roles, and license governance for Microsoft Dynamics 365 Finance & Operations and other related systems.
Key Responsibilities
- Assign, modify, and remove user security roles in D365 F&O and Emburse.
- Process delegation of authority updates and journal approver configurations.
- Respond to access and licensing queries.
- Support access request processing for additional systems.
- Coordinate and conduct periodic D365 F&O user access reviews.
- Support quarterly license review cycles.
- Validate user roles, security groups, and permissions.
- Escalate access anomalies, segregation-of-duties conflicts, or policy violations.
- Respond to systems access audit queries.
- Monitor and analyze D365 F&O license utilization.
- Review and reconcile Power Platform license assignments.
- Prepare monthly license utilization reports.
- Support enforcement of license governance policies.
- Produce reports and dashboards on access and license status.
- Maintain and update documentation of access management processes.
Required Experience
- Minimum 2-3 years of experience in IT support, systems administration, or application access management role.
- Experience with ticketing systems (ServiceNow, Jira, or similar).
Qualifications
Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field, or equivalent work experience.
