Overview
Designs, verifies, documents, amends, and refactors complex software configurations for deployment. Monitors system software metrics and adjusts configurations for optimum availability and performance.
Key Responsibilities
- Designs, verifies, documents, amends and refactors complex software configurations for deployment.
- Contributes to the selection of the software configuration methods, tools and techniques.
- Monitors system software metrics and adjusts configurations for optimum availability and performance.
- Reviews system software updates and identifies those that merit action.
- Maintains the network support process and checks that all requests for support are dealt with according to agreed procedures.
- Ensures network configurations are applied to meet operational requirements in line with agreed procedures.
- Undertakes or supervises complex installations and de-installations of systems or components, including handover to the client.
- Develops procedures and standards for installation and handover to maintain and improve the installation service.
- Assesses and analyses release components for input to release scheduling.
- Maintains and administers tools and methods for software delivery, deployment and configuration.
Required Experience
- A minimum requirement of 2 years post-related experience.
- Or exceptionally, at least 6 years extensive and progressive expertise in duties related to the function of the post.
- Extensive experience in the analysis, implementation, and administration of assigned Community of Interest (COI) / Functional Area Services (FAS), databases, and other applications, including system and service optimization to meet specific user and operational requirements.
- Proven experience serving as a Subject Matter Expert (SME) for Functional Area Services, including System Administration Lead for NATO Community of Interest Command and Control (C2) systems.
- Strong experience in the design, installation, management, and administration of enterprise Microsoft SQL environments, along with other database solutions such as Oracle.
- Solid understanding of enterprise IT services, including DNS, Active Directory Federation Services (ADFS), and other critical network services supporting business operations.
- Proficiency in at least one scripting language (e.g., PowerShell, Python, Bash, or JavaScript) for automation of deployments, administrative tasks, and operational procedures.
- Demonstrated experience in troubleshooting applications, operating systems, and database-related issues, along with performing regular system maintenance.
Qualifications
A minimum requirement of a Bachelor’s degree at a nationally recognised/certified University in a related discipline.
