Overview
The Cash For Work Project Associate will manage project-related complaints and issues, prepare correspondence, develop standard operating procedures, and lead the creation and implementation of a communication plan for the project.
Key Responsibilities
- Manage project-related complaints and issues by coordinating with field staff and cash for work project team, and compile relevant reports.
- Prepare responses and correspondence for project-related queries.
- Develop standard operating procedures, eligibility criteria, guidance notes, documentation of best practices, and lessons learned.
- Lead in creating and implementing a communication plan for the project, including the development and dissemination of communication materials and organizing events, in coordination with the UNRWA Public Information team and in line with donor and UNRWA communication policies.
- Organize and maintain project databases by systematically archiving all pertinent information and conducting quality assurance checks.
- Assist in project implementation by ensuring that all activities and deliverables meet the required quality standards and adhere to legal agreements and set tolerances.
- Track project progress and assess performance based on scope, budget, timeline, and quality by working closely with the project team, and promptly report any issues to Project Officers along with recommended corrective actions.
- Carry out additional tasks as prioritized and assigned by the CfW Project Officers and Project Manager.
Required Experience
A minimum of two years of relevant experience in areas such as project management support, project coordination, monitoring and evaluation, stakeholder engagement, community involvement, communications, and reporting, preferably with a UN agency or non-governmental organization, is required.
Qualifications
A bachelor's degree is required, particularly in fields such as business administration, public administration, development studies, project management, international relations, social sciences, communications, or a related discipline.
